Airlive WN-350R User Manual download pdf (Page 169)

4. Appendix

WN-350R User’s Manual 160

Scenario Solution

Can’t get connected to

Internet

1. Go to ‘Status’ -> ‘Internet Connection’ menu,

and check Internet connection status.

Please be patient, sometime Internet is just that

slow.

3. If you connect a computer to Internet directly

before, try to do that again, and check if you can

get connected to Internet with your computer

directly attached to the device provided by your

Internet service provider.

4. Check PPPoE / L2TP / PPTP user ID and

password again.

5. Call your Internet service provide and check if

there’s something wrong with their service.

If you just can’t connect to one or more website,

but you can still use other internet services,

please check URL/Keyword filter.

8. Try to reset the router and try again later.

9. Reset the device provided by your Internet

service provider too.

10. Try to use IP address instead of hostname. If

you can use IP address to communicate with a

remote server, but can’t use hostname, please

check DNS setting.

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Airlive WN-350R User Manual Page 169